INTERPRETER COVID-SAFE DECLARATION
The safety and well-being of our interpreters, our clients and the community is our key priority. We are dealing with unprecedented circumstances and all have a responsibility to prevent the spread of COVID-19.
By accepting any face-to-face interpreting assignment you confirm at both the date of acceptance and the day of assignment that:
- You have not been diagnosed with COVID-19 and are not required to be in self-quarantine
- You are not awaiting a COVID-19 test result
- You have not been in contact with anyone who is suspected of or confirmed as having COVID-19 in the last 14 days
- You do not have / have not had a fever, cough, sore throat, shortness of breath, headache, diarrhea, loss of smell and taste, runny nose, aches or pains or other cold like/flu symptoms in the past 14 days
- You will follow the client’s safety directions including:
- Sign in via a log to support contact tracing
- Sanitising your hands in advance of entering a client workplace
- Undertaking a temperature check
- Wearing all personal protection equipment including face masks and any other client requirements and government regulations
All interpreters are required to report to ONCALL any changes in their health and well-being including if they are experiencing any of the symptoms outlined above; if you have been diagnosed with COVID-19 or been in contact with anyone who is suspected of or is confirmed to have COVID-19. This includes from the time you accept the booking through to the completion of the booking.
CLIENT COVID-SAFE DECLARATION
ONCALL commits to continuing to support you and your organisation by providing translation and interpreting services, including remote and face-to-face interpreting, during this time.
The safety and well-being of our interpreters, our clients and the community is ONCALL’s key priority. We are dealing with unprecedented circumstances and all have a responsibility to prevent the spread of COVID-19. By engaging in a face-to-face interpreting service, you undertake that:
- A policy exists to ensure that any people who feel unwell with a fever, cough, sore throat, shortness of breath, headaches, diarrhoea, loss of smell and taste, runny nose, aches or pains or other cold like/flu symptoms do not come into work.
- A COVID-19 Safe Plan has been implemented.
- Interpreters will be required to register upon arrival at your workplace and a record of individuals involved during the interpreting session will be maintained by your organisation to support contact tracing if required.
- Interpreters will be provided with your organisation’s safety procedures upon arrival at your workplace and any additional PPE equipment required to undertake the face-to-face interpreting session in a safe manner whilst also practicing social distancing measures.
- Non-Hospital Settings: There are no known active cases of COVID-19 in your workplace and no known direct contact between your workers with anyone who is suspected of or confirmed as having COVID-19.
- Hospital Settings: ONCALL is informed at the time of booking that an interpreter will be required to enter a ward or department where a case of COVID-19 is present or interpret for a patient with a suspected or confirmed case of COVID-19
- ONCALL will be contacted immediately where an interpreter has come into contact with a person either suspected of or being confirmed as having COVID-19.
We also wish to confirm that all interpreters have been provided with ONCALL’s COVID-19 Safe Plan which includes clear instructions and guidelines for interpreters conducting face-to-face sessions on how to safeguard against the spread of COVID-19.