Oncall FaceConnect Support

For all users of our FaceConnect platform, whether you are a client or interpreter, using the web browser or the iOS application, we offer email support for any questions or issues you may encounter.

Please write to us at [email protected] and include the below information so that we can assist you as soon as possible:

  1. Your name
  2. Your contact details
  3. Are you a client or interpreter?
  4. Are you accessing FaceConnect on a Web browser or the iOS application?
    • If Web Browser, provide your operating system and browser version
    • If iOS application, provide your iPad model and iOS version
  5. Please describe the question or issue you are facing


We look forward to hearing from you.


ONCALL Support Team